:root{
  --bg:#080911;--bg2:#0d0f18;--card:#121522;--card2:#171a29;--border:#252a3a;--text:#f7f7ff;--muted:#9096aa;
  --purple:#8b5cf6;--purple2:#6d3df5;--lilac:#b8a5ff;--green:#22c55e;--amber:#f59e0b;--red:#ef4444;
  --shadow:0 22px 70px rgba(0,0,0,.38);--radius:18px
}
*{box-sizing:border-box}html,body{margin:0;min-height:100%;font-family:Inter,system-ui,sans-serif;background:radial-gradient(circle at 80% 10%,rgba(139,92,246,.13),transparent 30%),linear-gradient(145deg,#07080d,#0b0d15 55%,#0d0b17);color:var(--text)}
body:before{content:"";position:fixed;inset:0;pointer-events:none;background-image:linear-gradient(rgba(255,255,255,.018) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.018) 1px,transparent 1px);background-size:36px 36px;mask-image:linear-gradient(to bottom,rgba(0,0,0,.8),transparent)}
button,input,textarea{font:inherit}.app-shell{min-height:100vh;display:grid;grid-template-columns:250px 1fr}.sidebar{position:sticky;top:0;height:100vh;padding:22px 16px;border-right:1px solid var(--border);background:rgba(8,9,17,.88);backdrop-filter:blur(18px);display:flex;flex-direction:column;z-index:5}.brand{display:flex;align-items:center;gap:12px;text-decoration:none;color:#fff;padding:8px 10px 24px}.brand-mark,.mini-mark,.big-mark,.bot-avatar{display:grid;place-items:center;background:linear-gradient(135deg,var(--purple),#b64cff);box-shadow:0 0 30px rgba(139,92,246,.35);font-weight:800;font-style:italic}.brand-mark{width:42px;height:42px;border-radius:12px;font-size:24px}.brand-text{font-weight:800;letter-spacing:.16em;font-size:18px}.nav{display:flex;flex-direction:column;gap:8px}.nav-item{width:100%;border:0;background:transparent;color:var(--muted);display:grid;grid-template-columns:28px 1fr auto;align-items:center;text-align:left;padding:12px 13px;border-radius:12px;cursor:pointer;transition:.2s}.nav-item b{font-weight:600}.nav-item:hover,.nav-item.active{color:#fff;background:linear-gradient(135deg,rgba(139,92,246,.28),rgba(139,92,246,.1));box-shadow:inset 0 0 0 1px rgba(139,92,246,.24)}.nav-item.active{background:linear-gradient(135deg,var(--purple2),#8b5cf6)}.nav-item em{font-style:normal;font-size:11px;background:#7c3aed;color:#fff;border-radius:999px;padding:2px 7px}.sidebar-card{margin-top:auto;background:linear-gradient(160deg,rgba(139,92,246,.17),rgba(255,255,255,.02));border:1px solid var(--border);border-radius:16px;padding:18px;display:grid;gap:9px}.mini-mark{width:32px;height:32px;border-radius:10px}.sidebar-card small{color:var(--lilac);font-size:10px;letter-spacing:.12em}.main{min-width:0}.topbar{height:74px;display:flex;align-items:center;justify-content:space-between;padding:0 28px;border-bottom:1px solid var(--border);background:rgba(10,11,19,.72);backdrop-filter:blur(16px);position:sticky;top:0;z-index:4}.search-wrap{width:min(420px,48vw);display:flex;align-items:center;gap:10px;background:#111420;border:1px solid var(--border);border-radius:12px;padding:0 14px}.search-wrap input{width:100%;height:42px;background:transparent;border:0;outline:0;color:#fff}.top-actions,.profile{display:flex;align-items:center;gap:14px}.icon-btn{background:transparent;border:0;color:#cfd3e5;font-size:20px}.profile{padding:6px 8px;border-radius:12px}.profile small,.profile strong{display:block}.profile small{color:var(--muted);font-size:11px;margin-top:2px}.avatar{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;background:linear-gradient(145deg,#3a314d,#1f2433);border:1px solid #4b5062;font-weight:700}.avatar.small{width:34px;height:34px}.avatar.large{width:48px;height:48px}.content{display:none;padding:28px;animation:fade .2s ease}.content.active{display:block}@keyframes fade{from{opacity:.3;transform:translateY(4px)}to{opacity:1;transform:none}}.page-head{display:flex;justify-content:space-between;gap:20px;align-items:flex-start;margin-bottom:24px}.page-head.compact{align-items:center}.eyebrow{font-size:11px;letter-spacing:.18em;color:var(--lilac);font-weight:700}.page-head h1{font-size:30px;margin:4px 0 8px}.page-head p{color:var(--muted);margin:0}.date-chip,.status-online{border:1px solid var(--border);background:#111420;color:#cdd2df;padding:11px 14px;border-radius:12px;font-size:13px}.status-online{color:#9ff3ba}.stats-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:18px}.stat-card{min-height:120px;border:1px solid var(--border);border-radius:var(--radius);background:linear-gradient(160deg,var(--card2),var(--card));padding:18px;display:flex;align-items:center;gap:14px;box-shadow:var(--shadow);position:relative;overflow:hidden}.stat-card:after{content:"";position:absolute;height:3px;bottom:0;left:18px;right:18px;border-radius:99px;background:var(--purple)}.stat-card.amber:after{background:var(--amber)}.stat-card.green:after{background:var(--green)}.stat-icon{width:44px;height:44px;border-radius:14px;display:grid;place-items:center;background:rgba(139,92,246,.14);font-size:22px}.stat-card.amber .stat-icon{background:rgba(245,158,11,.14);color:#ffba3a}.stat-card.green .stat-icon{background:rgba(34,197,94,.14);color:#36dc72}.stat-card h3{font-size:28px;margin:0}.stat-card p{margin:2px 0 8px;color:#d9dcee}.stat-card small{color:var(--muted)}.workspace-grid{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:18px}.panel{background:linear-gradient(160deg,rgba(20,23,35,.96),rgba(14,16,26,.98));border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow)}.panel-head{height:58px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;padding:0 16px}.ticket-title{display:flex;align-items:center;gap:10px}.back-btn,.more-btn,.close-x{background:#181b28;border:1px solid var(--border);color:#cfd3e5;border-radius:9px;height:34px;min-width:34px}.badge{display:inline-flex;align-items:center;border-radius:999px;padding:5px 9px;background:#23283a;color:#d5d8e6;font-size:11px;border:1px solid #32384d;font-style:normal}.badge.success{background:rgba(34,197,94,.12);border-color:rgba(34,197,94,.4);color:#6eea98}.badge.warning{background:rgba(245,158,11,.13);border-color:rgba(245,158,11,.4);color:#ffc257}.badge.danger{background:rgba(239,68,68,.12);border-color:rgba(239,68,68,.4);color:#ff8585}.ticket-panel{min-height:650px;display:flex;flex-direction:column}.messages{padding:20px;display:flex;flex-direction:column;gap:18px;overflow:auto;max-height:500px}.message{display:flex;gap:12px;align-items:flex-start}.message-body{max-width:78%}.message-meta{display:flex;align-items:center;gap:8px;margin-bottom:7px}.message-meta span{font-size:11px;color:var(--muted)}.message-body p{margin:0;background:#1a1e2d;border:1px solid #2a3043;padding:13px 14px;border-radius:14px;color:#dfe2ec;line-height:1.55}.support-message .message-body p{background:linear-gradient(135deg,rgba(139,92,246,.15),rgba(31,35,50,.9));border-color:rgba(139,92,246,.28)}.bot-avatar{width:36px;height:36px;border-radius:11px}.composer{margin:auto 16px 16px;border:1px solid #343a50;border-radius:14px;background:#141725;padding:9px}.composer-tools{display:flex;gap:14px;color:#9fa6ba;padding:4px 8px 8px}.composer-row{display:flex;gap:10px;align-items:end}.composer textarea{flex:1;background:transparent;border:0;outline:0;resize:none;color:#fff;min-height:40px;padding:10px}.send-btn,.primary-btn{border:0;background:linear-gradient(135deg,var(--purple2),#9f59ff);color:#fff;border-radius:11px;padding:11px 15px;font-weight:700;cursor:pointer;box-shadow:0 8px 22px rgba(139,92,246,.24)}.send-btn{width:44px;height:44px}.side-column{display:flex;flex-direction:column;gap:18px}.customer-card{padding-bottom:8px}.customer-main{display:flex;gap:12px;align-items:center;padding:16px}.customer-main h3,.customer-main p{margin:0}.customer-main p{color:var(--muted);font-size:12px;margin-top:4px}.info-list{margin:0;padding:0 16px 8px}.info-list>div{display:flex;justify-content:space-between;gap:12px;padding:9px 0;border-bottom:1px dashed #272c3d}.info-list dt{color:var(--muted);font-size:12px}.info-list dd{margin:0;font-size:12px;text-align:right;word-break:break-all}.history-card .panel-head a{color:var(--lilac);font-size:11px;text-decoration:none}.history-item{display:grid;grid-template-columns:18px 1fr auto;gap:9px;align-items:center;padding:12px 16px}.history-item small,.history-item b{display:block}.history-item small{color:var(--muted);margin-top:3px}.history-dot{width:10px;height:10px;border-radius:50%;background:#555}.history-dot.ok{background:var(--green);box-shadow:0 0 12px rgba(34,197,94,.5)}.history-dot.danger{background:var(--red);box-shadow:0 0 12px rgba(239,68,68,.45)}.table-panel{overflow:hidden}.filters{display:flex;gap:8px;padding:14px;border-bottom:1px solid var(--border)}.filter{border:1px solid var(--border);background:#121522;color:var(--muted);padding:8px 12px;border-radius:9px}.filter.active{color:#fff;border-color:#7047e6;background:rgba(139,92,246,.16)}.ticket-table{display:grid}.table-row{display:grid;grid-template-columns:1.1fr 1fr 1fr 1fr 1fr;gap:12px;padding:16px 18px;border-bottom:1px solid #232838;align-items:center;color:#d4d7e2}.table-row.head{color:#888fa4;font-size:12px;background:#10131d}.support-grid{display:grid;grid-template-columns:350px 1fr;gap:18px}.conversation{display:grid;grid-template-columns:40px 1fr auto;gap:10px;align-items:center;padding:13px 15px;border-bottom:1px solid #222737}.conversation.active{background:rgba(139,92,246,.09)}.conversation small{display:block;color:var(--muted);margin-top:4px}.conversation time{font-size:11px;color:var(--muted)}.empty-chat{min-height:520px;display:grid;place-items:center;align-content:center;text-align:center;padding:30px}.big-mark{width:74px;height:74px;border-radius:22px;font-size:34px}.empty-chat p,.placeholder-card p{color:var(--muted);max-width:480px;line-height:1.6}.placeholder-view{min-height:calc(100vh - 74px);display:none;place-items:center}.placeholder-view.active{display:grid}.placeholder-card{text-align:center;display:grid;justify-items:center}.toast{position:fixed;right:24px;bottom:24px;background:#151927;border:1px solid #30364a;color:#fff;padding:12px 16px;border-radius:12px;box-shadow:var(--shadow);opacity:0;transform:translateY(12px);pointer-events:none;transition:.25s}.toast.show{opacity:1;transform:none}
@media(max-width:1100px){.stats-grid{grid-template-columns:repeat(2,1fr)}.workspace-grid{grid-template-columns:1fr}.side-column{display:grid;grid-template-columns:1fr 1fr}.support-grid{grid-template-columns:1fr}.conversations{max-height:320px;overflow:auto}}
@media(max-width:760px){.app-shell{grid-template-columns:78px 1fr}.sidebar{padding:18px 10px}.brand{justify-content:center;padding-left:0;padding-right:0}.brand-text,.nav-item b,.nav-item em,.sidebar-card strong,.sidebar-card small{display:none}.nav-item{grid-template-columns:1fr;place-items:center}.sidebar-card{padding:10px;place-items:center}.topbar{padding:0 14px}.profile>div:not(.avatar),.profile>span{display:none}.content{padding:18px 14px}.page-head{flex-direction:column}.stats-grid{grid-template-columns:1fr 1fr}.side-column{grid-template-columns:1fr}.table-row{grid-template-columns:1fr 1fr}.table-row span:nth-child(3),.table-row span:nth-child(5){display:none}.search-wrap{width:52vw}}
@media(max-width:500px){.stats-grid{grid-template-columns:1fr}.workspace-grid{gap:12px}.messages{padding:14px}.message-body{max-width:86%}.app-shell{grid-template-columns:64px 1fr}.brand-mark{width:38px;height:38px}.topbar{height:64px}.content{padding:14px 10px}.page-head h1{font-size:24px}}

/* Fortix Support v2 */
a{color:inherit}.nav a{text-decoration:none}.nav-item{width:100%;text-decoration:none}.logout-link{font-size:12px;color:#b8a7ff;text-decoration:none;margin-left:8px}.flash-bar{margin:14px 28px 0;padding:12px 15px;border-radius:12px;border:1px solid #343a50;background:#171b28}.flash-bar.success{border-color:rgba(34,197,94,.45);color:#83f0a7;background:rgba(34,197,94,.08)}.flash-bar.danger{border-color:rgba(239,68,68,.4);color:#ff9a9a;background:rgba(239,68,68,.08)}.muted{color:var(--muted)}
.auth-body{min-height:100vh;background:radial-gradient(circle at 20% 10%,rgba(139,92,246,.22),transparent 34%),radial-gradient(circle at 85% 80%,rgba(91,33,182,.18),transparent 32%),#090b10;display:grid;place-items:center;padding:24px}.auth-wrap{width:min(100%,720px)}.auth-card{background:linear-gradient(160deg,rgba(20,23,35,.98),rgba(11,13,21,.99));border:1px solid #2d3245;border-radius:24px;padding:30px;box-shadow:0 28px 80px rgba(0,0,0,.45)}.install-card{width:100%}.auth-brand{display:flex;gap:12px;align-items:center;margin-bottom:28px}.auth-brand b,.auth-brand small{display:block}.auth-brand b{font-size:20px;letter-spacing:.08em}.auth-brand small{color:var(--muted);margin-top:3px}.auth-card h1{margin:0 0 8px}.auth-card h2{font-size:15px;margin:18px 0 3px;color:#d7d9e7}.auth-form{display:grid;gap:14px;margin-top:20px}.auth-form label,.dialog-body label{display:grid;gap:7px;color:#cfd3e5;font-size:13px}.auth-form input,.dialog-body input,.dialog-body select,.dialog-body textarea,.inline-form select,.panel select{width:100%;background:#10131d;border:1px solid #30364a;color:#f4f5fa;border-radius:10px;padding:11px 12px;outline:none}.auth-form input:focus,.dialog-body input:focus,.dialog-body textarea:focus,.dialog-body select:focus{border-color:#7651e8;box-shadow:0 0 0 3px rgba(139,92,246,.12)}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.auth-submit{display:block;text-align:center;margin-top:5px;text-decoration:none}.auth-alt{text-align:center;color:var(--muted);font-size:13px;margin:18px 0 0}.auth-alt a{color:#b8a7ff}.notice{border:1px solid #343a50;background:#111522;border-radius:12px;padding:12px 14px;color:#cfd3e5;margin:14px 0}.notice.success{border-color:rgba(34,197,94,.45);background:rgba(34,197,94,.08)}.notice.danger{border-color:rgba(239,68,68,.4);background:rgba(239,68,68,.08);color:#ff9a9a}.api-key-box{display:block;overflow-wrap:anywhere;margin-top:10px;background:#090b10;border:1px dashed #4a3d74;padding:12px;border-radius:10px;color:#c4b5fd}
.table-row{text-decoration:none}.table-row small,.staff-row small{display:block;color:var(--muted);font-size:11px;margin-top:4px}.empty-state{padding:28px;color:var(--muted);text-align:center}.panel-head>a{color:#b9a7ff;text-decoration:none;font-size:12px}.fortix-dialog{border:0;padding:0;background:transparent;color:#fff;width:min(92vw,520px)}.fortix-dialog::backdrop{background:rgba(2,4,10,.72);backdrop-filter:blur(6px)}.dialog-card{background:#11141f;border:1px solid #33394d;border-radius:18px;overflow:hidden;box-shadow:0 30px 90px rgba(0,0,0,.6)}.dialog-body{display:grid;gap:14px;padding:18px}.secondary-btn{display:inline-flex;align-items:center;justify-content:center;background:#171b28;border:1px solid #343a50;color:#daddE8;border-radius:10px;padding:9px 12px;text-decoration:none;font-weight:700;cursor:pointer}.inline-form{display:flex;align-items:center;gap:7px}.inline-form select{min-width:110px;padding:8px 9px}.staff-table{display:grid}.staff-row{display:grid;grid-template-columns:1.5fr 1fr .8fr 2fr;gap:14px;align-items:center;padding:14px 18px;border-bottom:1px solid #232838}.staff-row.head{font-size:12px;color:#8d94a9;background:#10131d}.settings-card{padding:20px}.settings-card code{color:#c4b5fd}.card-action{padding:0 16px 16px}.card-action .primary-btn{width:100%}.ticket-subject{padding:18px 20px 0}.ticket-subject h2{margin:0 0 5px;font-size:18px}.ticket-subject small{color:var(--muted)}
.ticket-page,.portal-body{min-height:100vh;background:radial-gradient(circle at 85% 15%,rgba(139,92,246,.13),transparent 30%),#090b10}.ticket-top,.portal-top{height:72px;border-bottom:1px solid #252a38;background:rgba(10,12,18,.9);display:flex;align-items:center;justify-content:space-between;padding:0 28px;position:sticky;top:0;z-index:10}.ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:18px;padding:24px 28px;max-width:1400px;margin:auto}.ticket-messages{min-height:420px;max-height:58vh}.portal-wrap{max-width:1180px;margin:auto;padding:38px 24px}.portal-hero{padding:24px 0 34px}.portal-hero h1{font-size:38px;margin:4px 0 8px}.portal-hero p{color:var(--muted)}.portal-grid{display:grid;grid-template-columns:.85fr 1.15fr;gap:20px}.portal-ticket-list{display:grid}.portal-ticket{display:flex;align-items:center;justify-content:space-between;gap:15px;padding:16px 18px;border-bottom:1px solid #252a38;text-decoration:none}.portal-ticket:hover{background:rgba(139,92,246,.06)}.portal-ticket small{display:block;color:var(--muted);margin-top:5px}.status-online{color:#69e895;background:rgba(34,197,94,.08);border:1px solid rgba(34,197,94,.3);padding:8px 11px;border-radius:999px;font-size:12px}
@media(max-width:900px){.ticket-layout{grid-template-columns:1fr}.portal-grid{grid-template-columns:1fr}.staff-row{grid-template-columns:1fr 1fr}.staff-row.head{display:none}.form-grid{grid-template-columns:1fr}}@media(max-width:620px){.ticket-top,.portal-top{padding:0 14px}.ticket-layout{padding:14px 10px}.portal-wrap{padding:24px 12px}.portal-hero h1{font-size:30px}.inline-form{align-items:stretch;flex-direction:column}.staff-row{grid-template-columns:1fr}.fortix-dialog{width:96vw}}